Welcome to SalesFOSTER

SalesFOSTER is a leading supplier of business management software and professional services to customers. From small start-ups to larger organizations, we make it easier for companies to manage their business processes.

Our purpose is to help our customers run their businesses more effectively, helping them to gain greater insight into their business activities and providing them with lasting benefits by automating their business processes.

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1.    Knowledge based management
2.    Document management
3.    Customer relationship management
4.    Customer Service Help Desk management
5.    E-Library management
6.    Project monitoring management  
7.    ISO management
8.    Key performance indicator management
9.    SMS Gateway platforms management
10.  Secure transaction and digital cert
11.  Fleet management
12.  Asset management
13.  Auto PDF conversion management
14.  Research lab information management
15.  Custom development software platforms
16.  Web-Portal
17.  Radio Frequency  Identifications  Solutions (RFID)-
       2007 Best of the Best APICTA Prime Minister Award
18.  Project Recovery / Maintenance Recovery
19.  Single Sign On (SSO)

 

• Knowledge based management

Knowledge Base is a central repository for you to keep valuable information such as company profile, products/services information and any information that relates to customer relationship.

The information can be classified into various user-defined categories such as product and services, customer support, package, promotion, marketing event and others. Knowledge Base allows information sharing among customer services, sales and marketing personnel.

 

• Document management

Document Management is a document management solution that provides full lifecycle management for any type of electronic document. Document Management provides a single, authoritative repository for storing and organizing electronic documents.

a)   Your foundational investment in Document Management will allow you to:  

b)  Implement good corporate governance practices and reduce the risk of non-compliance

c)   Improve employee productivity through faster and easier information retrieval

d)  Increase return on investment (ROI) through accelerated productivity and low cost of deployment and ownership

e)   Leverage other technology investments by scaling Document Management to grow with your needs

 

• Customer relationship management

In this new economy, customers expect timely, accurate and personalized service. Businesses spend a significant amount of effort to improve on customer service and build loyal profitable customer relationships.

In order to build enduring customer relationships, businesses need a tool that provides them with an integrated view of their customers, where personalized service can be provided.

CRM solutions empower organizations with better insight into their customers buying behavior, turning raw data into meaningful information to enhance customer service

 

• Customer Service Help Desk management

Effective help desk support requires providing both the right answer from the right person, and fast response.  Each different type of support ticket can have a different workflow configured and automatically assigned, ensuring that the right process is followed and that the best available support engineer gets the task as soon as possible. 

Better responsiveness and better answers means happier and more productive customers, which is the reason you have a help desk in the first place

 

 

• E-Library management

A Digital Library is a library that maintains repository of information in digital form or is able to obtain on demand information in digital form from external sources for dissemination to its patrons in particular and the community in general.

a)       No geographical limitation – in view of the fact that information can be delivered to the desktop via the internet, patrons can be offered virtual library services.

b)       Unlimited patrons can be availed services simultaneously (bandwidth and web server response speeds will be significant).

c)       Content collaboration – to access material from just about any repository in the world, requires just about access permission and an URL link.

d)       Saving cost due to duplication (multiple copies within the same library and multiple copies across libraries) will be a thing of the past. There may be royalties involved but one needs to consider the savings on raw material (eg. paper, tape etc.), physical space for storage and other savings mentioned elsewhere in this document.

e)       Digital content will not deteriorate due to wear and tear and cannot be lost or stolen. Rare collection can be preserved if the material is also made available in digital form.

f)        Ability to harness on technology to offer personalized services, offering intuitive customized responses.

g)       Disaster recovery – digital contents can be backed-up and restored in the event of a disaster much easier, faster and at much less cost than material on physical media.

 

• Project monitoring management   

Project Hub is an extensive, web-based, collaborative application which brings all project members onto a single platform. Centralizing project information enables organizations to better manage and share project information across all stakeholders, making communication, collaboration and project monitoring more efficient.

 

• ISO management

ISO management system is a proven document control solutions for companies seeking  compliance with ISO 9001, ISO 14001, TS 16949 ISO 13485, ISO 17025, ISO 22000, OHSAS 18001 and other quality standards, and companies looking to implement best quality document management practices.

ISO Management System introduces advantages of using ISO document control software that include increased security and rights based access, improved search ability of current and historical documents/records including approvals and change history, reduced hardcopy storage requirements, reduced change process cycle-time, and automatic electronic distribution of current documents and removal of obsolete documents.

 

 

 

 

• Key performance indicator management

Where companies once spent considerable labor and money for customized systems that gave a global view of their business, the newer systems offer both the big picture as well as more focused snapshots of different aspects of the business.

 

The trend is toward role-based KPIs, which measure business performance by department, such as sales, customer service, accounting and operations. Role-based KPIs help managers across the organization determine if they are keeping pace with business goals and industry benchmarks

 

KPI solutions are the hot tool for companies eager to monitor and analyze various business measures.

 

a)             Many of these products are included in large software packages or can be easily linked to existing systems.

b)             These systems offer an added advantage by providing data that is specific to a range of managers within a company.

c)             These solutions are only as good as the data they analyze; good data demands cooperation from all departments and managers

 

 

• SMS Gateway platforms management

SMS broadcasting is the delivery of information to mobile phones via the Internet and SMS gateway. SMS platforms management is one of the most economical method of sending information to direct your clients, prospects, employees, or members' mobile phone in an instantaneous time frame.

 

• Secure transaction and digital cert

Security platform is based on Public Key Infrastructure (PKI) - the adopted international standard for secure Internet transactions. Supports open standards to create a universal framework for trusted e-business and e-communication.

A KPI e-nabled service ensures security peace of mind through three important security functions:

a)       User Authentication with Smart Card Technology

b)       Privacy with Strong Encryption

c)       Legally binding Digital Signature

 

The Enterprise PKI solution provides organisations and service providers full control over their security policy, choice of security corporate identity tokens and certificate lifecycyle management. It allows organisations to deploy policy driven identity infrastructure with ease.

 

Together with our Secure Transactions Platform, it allows enterprise to perform many functions within its internal network and across the Net to its e-business partners. With the collaboration from our Solution Partners, the corporate ID card can double up as an employee ID card for face-to-face identification and used for building access using a dual-chip implementation solution.

 

• Fleet management

Many businesses have a fleet of vehicles to manage. Generally the larger the business, the larger the fleet. Freight companies and shipping companies must handle complex logistics involving their trucks. The need for repairs is constant, yet a company must be able to deliver on time to keep customers happy. A company must be able to track freight while it is still en route. When deliveries are being made all over the world, this can be difficult.

Smaller companies have different fleet management problems. Often cost is prevents an independent shipper from operating at an optimal level. Major purchases or repairs can set them back. Also, they cannot always take on big contracts because they lack the resources to effectively schedule and track delivery and bill the customer.

Many small companies want to stay small and keep their contracts manageable, and they’re happy with a few vans or trucks. Even so, they would still like to do more business. Fleet management software has been designed just for these companies, to provide solutions that will help them function more efficiently. A company can greatly increase its profits for a relatively low investment in these solutions.

Large fleets require software that provides comprehensive solutions for managing multiple aspects of shipping, including scheduling, delivery, payments, expenditures, and maintenance to help them cut costs and increase productivity. A number of software programs have been designed for this purpose.

Whether large or small, any business can find a foster fleet management software product on the market that meets its needs.

 

 

• Asset management

Easily record the who, what, where, when and why of each task, asset and resources

a)       Easily report for more effective plan, do, check and act on plant and facility management improvement activities

b)       Easily report for proper justification of budgets and resources

c)       Easily automate maintenance tasks such as PM time and meter based scheduling, spares holding and reorder tracking, purchasing tracking, request recording on local area network, password protection and many more

 

• Auto PDF conversion management

Our Auto PDF Server Edition (APS) is a solution for organization to convert many type of document into Protected PDF format. The idea behind an APS is to make these files available over the web with protected feature. APS would most often be used as archival as well.

Organization likes to protect their valuable document by using PDF format. Here comes the problem when we need to deploying a copy of Acrobat Standard in every machine for user PDF conversion. Not only this, we need some technique to convert PDF format with protection for example watermark and etc. With APS all this problems will solve.

With APS, organization can eliminate purchase copy of Acrobat Pro in every machine plus users can easily protect their file. What user need to do is just uploading their Digital Document like MS Word or Excel to APS, and APS will do rest.

 

• Research lab information management

Lab Information system is the most powerful tool labs have to manage complex processes, ensure regulatory compliance and promote laboratory and enterprise collaboration.

Our system is a web-based designed for a wide variety of laboratory environments operating in many scientific and industrial disciplines. It consolidates disparate business processes into a single, compliant platform with comprehensive reporting, surveillance and networking capabilities.

The result is vastly enhanced data management and sharing-within the laboratory and across the enterprise.

 

 

• Custom development software platforms

With years of experience in successfully providing Custom Software Development solutions for our customers, we have honed our processes and skills to cater to your specific business needs.

Today our customers, who include goverment sector, small and medium businesses to public listed companies , are completely satisfied with outsourcing their custom software development to us.

a)       Our expertise lies in clearly perceiving the business goals of our customers, choosing the most appropriate technology and efficiently designing and developing solutions that cater to the business needs identified.

b)       We strongly believe that this increases business value much more than the mere development of the software application.

 

• Web-Portal

Web portal is a site that provides function via a web page or site. Web portals often function as a point of access to information on the internet. Portals present information from diverse sources in an unified way. Aside from the search engine standard, web portals offer other services such as e-mail, new, information and various other features. Portals provide a way for enterprises to provide a consistent look and feel with access control and procedures for multiple applications, which otherwise would have been different entities altogether

 

 

• Radio Frequency  Identifications  Solutions (RFID)

With our Implementation Services for RFID, you can ensure your RFID execution aligns with your unique business environment and operational processes. We help you speed your RFID deployment by using a proven implementation framework, pilot testing, implementation, equipment integration and extensive hands-on training.

Equipped with solid technological business applications in various industries, we are poised to deliver innovative RFID solutions and services in the following RFID management applications RFID tags and reader

 

• Project Recovery / Maintenance Recovery

Most of the time, we may facing some project failure or discontinue support from vendors. Salesfoster are here to help for major corporation to complete their pending project. With our expertises, we can re-manage the pending project or application and fixed all the bug. Then we can start maintain the project or application. Some of our client also facing discontinue support or service from previous vendors, here we can continue help to support and maintain the system without any help from previous vendors.

• Single Sign On (SSO)

Single sign-on (SSO) is a method of access control that enables a user to log in once and gain access to the resources of multiple software systems without being prompted to log in again. Single sign-off is the reverse process whereby a single action of signing out terminates access to multiple software systems. As different applications and resources support different authentication mechanisms, single sign-on has to internally translate to and store different credentials compared to what is used for initial authentication.