Product Overview
Our purpose is to help the customers we serve run their businesses more efficiently, helping them to gain greater insight into their business activities and providing them with lasting benefits by automating their business processes.
With the benefit of local understanding and insight, we provide software and services that are relevant, practical and useful for the demands of today’s small to large sized businesses. Handling on every customer calls allows us to have a profound understanding of their needs.
We offer outstanding customer service and our customer-centric approach is designed to engender customer loyalty, whilst at the same time setting us apart from our competition. The quality of our products and service encourages recommendation by our customers.
Our devolved organization strategy is based on nurturing the entrepreneurship, innovation and team spirit of our people, allowing us to leverage the power of local expertise. Our local focus allows us to develop compelling products tailored to the local market, which differentiate us from our competition.
In our established markets, much of the growth in the software sector is being driven by SMEs extending their business process automation. We are meeting SMEs’ changing needs by offering complementary products for sales and customer service, industry-specific production processes and management reporting.
We add value to new acquisitions by bringing operational excellence to their local initiatives and helping them to introduce models to manage their customer service and support related activities more effectively.
These strategies have been proven to deliver consistent growth in our established markets over the past decade.
What We Offer
We make it easier for our customers to run their businesses successfully.
We develop, sell and support business software that automates business processes. Our Foster Enterprise Information System (FEIS) family products cover from small to large organizations. Our product range includes:
- Knowledge based management
- Document management
- Customer relationship management
- E-Library management
- Project HUB progress monitoring
- ISO management
- Key performance indicator management
- SMS Gateway platforms management
- Secure transaction and digital signage
- Fleet management
- Asset management
- Auto PDF conversion management
- Research lab information management
- Development software platforms
- Business Web-Portal
We also offer tailored software for the needs of business within some specific industries that enhance the core products. Industries include:
- Government/ non-profit
- Manufacturing
- Construction/ real estate
- Lawyer firm
- Audit firm
- Shipping
- Healthcare
- Distribution
- And others
The support service and aftercare we provide to our customers continues to be the cornerstone to our success. We offer SalesFoster customers:
- A support contract to enable a rapid response to their queries from a trained technical product expert
- Specialist advice lines on critical business topics
- Training on SalesFoster products to enable users to get the maximum out of their software
How We Work
SalesFoster is a highly successful business and we are very proud of who we are, what we do and what we have achieved. Our success is built upon a belief that every individual contribution should be recognised, respected and valued. We combine every perspective with strong local expertise and remain single minded in our focus on our customers – they are our absolute priority in everything we do.
Ultimately it’s our people who make things happen. In whatever country, operation or sector we seek to ensure our people are involved, committed, motivated, determined and passionate.
We look for people who are creative, willing to explore possibilities and make decisions and work hard to put their local expertise and knowledge to good use every day.
At SalesFoster we like to work a certain way. To make it easier for our own people and to explain it to people who are new to our business, we have formalized this way of working into what we call, ‘our principles’. This aims to articulate the way we like to approach our work and our way of doing business. It is this approach that we believe sets us apart from others.
Why choose SalesFoster?
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We provide local solutions in local markets
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We have a strong belief that small to large businesses need business management solutions designed to suit their local business environment, therefore around the Group local management deliver product development, marketing and support services to customers within distinct geographic areas.
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We provide industry specific solutions Equally we recognise that some customers require industry-specific solutions where business needs may be more specialised. Our current vertical offerings cover the following industrial sectors: Government, Manufacturing, Construction, Real Estate, Distribution, Accountancy, Lawyer, Healthcare,Non-Profit and Others
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We provide award-winning support to our customers. Locally developed products, whether horizontal or vertical in nature require local support receive support from SalesFoster. In the SalesFoster context support also covers the provision of advice on, for example, the likely impact of specific legislation or help and assistance in carrying out certain procedures or processes correctly, plus more general ‘technical’ product support.
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Our range ensures we can continue to meet our customers’ needs as they change and grow.
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We recognise that businesses continually change and develop over time. Existing customers may upgrade their existing products to benefit from new features or enhancements, alternatively where business processes become more complex entirely new systems may be appropriate. In addition many customers automate further parts of their business, e.g. CRM, Knowledge and Asset Management. We therefore offer the depth and range of products to meet the needs of both new and existing customers as their businesses change and grow.
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We are a proven solution, with many of customers around the globe
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Every year SalesFoster attracts many new customers attracted to business management software as a means of automating their business processes. Supported by global recognize business partner, SalesFoster offers a complete range of products for these businesses.
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We employ a fantastic team of people and have a unique culture
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We are fortunate to have some of the best people within the industry working for us and striving to offer the very best products and services for the customer. By recruiting local knowledge and expertise within each market we operate, we are able to ensure the right people with the very best skills are developing and supporting the products our customers need.